Responsible gambling

Responsible Gaming at Rocket Casino

We take the issue of responsible gaming seriously and aim to provide our players with a safe and enjoyable experience. We understand that problem gambling can have severe consequences for individuals, their families, and communities.

Understanding Problem Gambling

Problem gambling is when an individual's use of online gaming becomes compulsive and interferes with their daily life. Signs of problem gambling include:

• Spending more money on gaming than you can afford
• Feeling anxious or irritable when unable to gamble
• Neglecting work, school, or other responsibilities due to gaming
• Hiding the extent of your involvement in gaming from others

Self-Exclusion

If you feel that you may have a problem with gambling, we encourage you to self-exclude. Self-exclusion allows you to voluntarily ban yourself from playing on our site for a specified period of time.

To self-exclude:

1. Contact our customer support team
2. Confirm your request in writing (email or postal mail)
3. Provide proof of identity and address

Deposit Limits

We also offer deposit limits, which allow you to set a maximum amount that can be deposited into your account per day/week/month.

To set a deposit limit:

1. Log in to your account
2. Go to the 'Account' section
3. Click on 'Deposit Limit'
4. Set your desired limit

Time-Outs

If you feel like you need a break from gaming, we offer time-outs that allow you to take a temporary leave of absence.

To set a time-out:

1. Log in to your account
2. Go to the 'Account' section
3. Click on 'Time-Out'
4. Set your desired time period

Responsible Gaming Tools

We provide several responsible gaming tools to help you manage your gaming experience:

• Deposit limits: Set a maximum amount that can be deposited into your account per day/week/month.
• Time-outs: Take a temporary leave of absence from gaming.
• Self-exclusion: Voluntarily ban yourself from playing on our site for a specified period of time.

Support Organizations

If you or someone you know is struggling with problem gambling, we recommend seeking help from the following organizations:

• Gamblers Help Australia (GHA)
• Gambling Therapy